Terms & Conditions

1. About RepairBricks

RepairBricks is the customer-facing brand operated by KPS Cleaning & Maintenance Services Private Limited, based in Faridabad, Haryana, India. These terms apply to your use of repairbricks.in and requests or bookings made through our website or official communication channels.

2. Services and availability

RepairBricks offers home cleaning and selected maintenance services across parts of Delhi NCR, including Faridabad, Gurgaon, Delhi and Noida. Availability, service scope, appointment slots and service areas may vary by location and service type.

Please review the listed inclusions, exclusions, prerequisites and price for your selected service before confirming. Any additional work not included in the agreed scope may require a separate quote and your approval.

3. Booking and customer responsibilities

You should provide accurate contact details, service address, access instructions and information relevant to the requested work. Please ensure the service location is reasonably accessible and that a responsible person is available where required.

Please secure valuables and inform the team in advance about fragile items, existing damage, pets, access restrictions, water or electricity availability, or any safety concern that may affect the service.

4. Pricing and payment

Prices and applicable charges will be communicated through the website or an authorised RepairBricks representative before the booking is confirmed. Advance payment may be required for certain services or plans. Any applicable taxes or additional charges should be shown or communicated before payment.

Do not share passwords, card PINs or one-time passwords with a service professional or anyone claiming to represent RepairBricks.

5. Scheduling, rescheduling and cancellation

Appointments are subject to availability. If you need to reschedule or cancel, contact RepairBricks through the official contact channels as early as possible. Applicable cancellation charges, refunds, rescheduling limits and plan-specific conditions will be those disclosed for the relevant service or plan at the time of booking.

If RepairBricks needs to change an appointment due to operational, safety or other unforeseen circumstances, we will make reasonable efforts to inform you and arrange an alternative slot or explain the available options.

6. AMC and recurring plans

Annual or multi-visit maintenance plans, where offered, are governed by the plan description and the specific terms shown at purchase, including visit frequency, advance payment, carry-forward, rescheduling, cancellation and refund rules. Those plan-specific terms form part of these terms.

7. Service quality, safety and limitations

The outcome of cleaning, pest treatment, polishing and maintenance work can depend on the condition, age, material, prior treatment and accessibility of the site. We will explain material limitations that are reasonably identifiable before work begins.

Please follow any safety, ventilation, drying or re-entry instructions given for the service. Do not use treated areas or equipment contrary to the instructions provided.

8. Website content and acceptable use

Website content is provided for general information and may be updated as services, pricing or availability change. You may not misuse the website, attempt unauthorised access, interfere with its operation, or submit unlawful, misleading or harmful material.

9. Liability and complaints

If you have a concern about a booking or completed service, contact us promptly with the booking details and a description of the issue so it can be reviewed. Nothing in these terms excludes or limits any right or liability that cannot lawfully be excluded or limited under applicable Indian law.

10. Privacy

Our handling of personal information is described in the Privacy Policy available on this website.

11. Changes and governing law

We may update these terms from time to time by publishing a revised version on this page. The terms applicable to a booking will be read together with the specific service or plan details disclosed when that booking was made. These terms are governed by the laws of India, subject to applicable law.

12. Contact

For questions about these terms or a booking, use the Contact Us page at repairbricks.in/contact or call +91 97291 14877 during the listed support hours.